It’s Time to Consider A Remote Hosted Desktop

two children sitting at desks in front of computer monitors

For many organizations, their ability to remain afloat in 2020 and for the foreseeable future, very much depends upon supporting a remote workforce. While there can be many advantages to working remotely or on the go, this relatively new form of work, especially in such volume, likely makes more than a few employers a little nervous. Not only do they not have direct physical oversight of their employees, but they also don’t have as much direct control over the workstations and devices their employees are using either. In this article, we will discuss some of the benefits employers can expect to experience by using a remote hosted desktop. In the end, many organizations will likely view them as an effective way to regain a significant amount of organization and control over valuable assets.

What is a Remote Hosted Desktop?

A remote hosted desktop has its infrastructure, consisting of working memory, software, data, and operating system, residing in the cloud. One of the obvious advantages to this is that IT administrators can now have easier access to the configurations of desktop machines throughout a company even though the employees using computer equipment are all working throughout a broad geographical region.

Powerful and Affordable

Employees that use software requiring significant amounts of computing power can benefit from using a remote hosted desktop model. Anyone that uses graphic-intensive apps such as Adobe editing software or AutoCAD will appreciate both the scalability and affordability of hosting these processes in the cloud rather than from an independent machine. Computing consumption can be more economical as businesses only have to pay for a virtualized GPU. Hosting subscriptions can often be less expensive than buying the high-powered workstations required by such power-intensive apps.

Manage Remote Hosted Desktops Anywhere

Anyone that works in retail knows that managing inventory, along with assets and supply chain components, typically means working between both online and mobile environments. Using a remote hosted desktop configuration, employees can manage processes from any device in any location. Retail processes that specifically benefit from a remote hosted desktop include deploying software updates and evaluating warehouse inventories across multiple locations.

New Options for Healthcare

Healthcare has always been slow to adopt technological changes, largely due to heavy regulations intended to protect confidential patient data. However, with the advent of COVID-19, the use of telemedicine has skyrocketed throughout the globe. Now physicians and other healthcare experts can deliver helpful medical care to patients through the use of virtualized desktops. With the great demand for and overall success of telemedicine, it’s likely that the delivery of effective healthcare has permanently moved in a new direction.

Call Centers

It’s already fairly well known that call centers were one of the first groups that moved to working from remote locations. This type of work typically has a high employee turnover rate and available bandwidth has substantially improved in the past few years. Thus, it should come as no surprise that this type of work will also likely permanently shift to remote positions only.

A cloud-based workspace is ideal for these types of positions since employees typically require all the same applications. Multi-factor authentication and data encryption security features can be built into remote hosted desktops. This provides greater incentives for companies to switch to cloud-based workspaces for these types of positions.

Freelancers for Remote Hosted Desktops

Although companies continue to operate mainly outside the traditional office setting, they still may need to contract with freelancers. Especially during the upcoming holiday season. Remote hosted desktops allow companies to hire the temporary employees they need. Without being burdened by some of the more traditional steps associated with onboarding new staff.

Cloud-based remote desktops offer employers much in the way of tighter control and security over valuable data. IT administrators can easily limit freelancers by only giving them access to the tools and files they need to perform their duties. Onboarding is also simplified, as companies can bring freelancers on simply by providing them with a username and password.

If you’d like to know more about the benefits of remote hosted desktops, please contact us.

#WorkingFromHome Solutions with Microsoft Teams

a laptop with the microsoft logo on it

Staying home together can be a challenge when it comes to staying connected and apart. Many small to mid-sized businesses are feeling the anxiety of the #WorkFromHome life, just as many employees struggle to maintain a sense of normalcy and minimal disruption to their departmental teams. Business owners can use technology to ensure processes continue to run smoothly during COVID-19.

Microsoft Teams is the essential remote worker’s suite for empowering companies and keeping colleagues connected.

All-In-One Platform

One of the biggest fears many companies harbor is the loss of productivity during this difficult time. The idea of transitioning an entire company to working remotely on minimal notice is a daunting undertaking. With the looming uncertainty and adjustment to new operating procedures, profit loss seems inevitable. Busy companies can’t afford a day off, let alone an undefined furlough.

Now that we’ve covered the doom and gloom, it’s time to look at the vast opportunities this “new normal” presents. There’s no need for productivity to drop off due to transitioning to a remote office. Remote work has been on the rise with many of the top-growing companies over the past few years. The key to success lies in the right tools.

Microsoft Teams eliminates the learning curve by keeping new technology simple. The user-friendly, all-in-one platform centralizes software, CRM databases, spreadsheets, messaging, and more in a secured Cloud based location. 

The result? Reduced employee downtime.

According to the Forrester Study: The Total Economic Impact of Microsoft Teams, “having resources available online in Teams reduces downtime by 14.6 percent.” This allows for streamlined compliance and security while keeping your business on the upward growth curve.

Collaboration Made Simple with Microsoft Teams

The benefits of a dynamic team are often erroneously linked to a shared, brick-and-mortar office. The reality is that it’s quite common for key executive members to operate on a long-distance basis, with flexible hours and remote work quickly becoming the best way to attract high-quality talent. 

Teams makes collaboration a snap with easy documentation, screen sharing, data exchange, and personable communications. In fact, a recent Forrester Study found that “information workers were able to save 4hrs/wk through improved collaboration and information sharing.” This leaves extra hours to catch up on backlogged projects.

The fast, real-time environment of Teams allows businesses to hold morning meetings, schedule conferences with core clients and investors, and check in anytime, anywhere. If your company is growing fast, there’s no reason to pump the brakes quite yet. Interviews are simple and timely via Teams, allowing multiple executive members to be a part of the process.

Best of all, Teams keeps your company together. The sense of camaraderie between our colleagues has never been more needed. Support your staff during this difficult time by fostering a culture of positivity and teamwork.

Budget Friendly for Reduced Overhead

Maintaining fiscal responsibility is more vital now than ever. There’s no need to invest in high-tech solutions to keep your company running from home. Microsoft offers a range of affordable Office 365 and Microsoft 365 options depending on your company’s needs. Best of all, Microsoft Teams is proud to feature small business solutions. If you aren’t looking to purchase a bundled option, the basic app for Teams is free to download and can host up to 300 members.

In addition, travel costs were greatly reduced, freeing up overhead expenses. The Forrester Study found that “an average of 150 overnight trips [were] replaced with online meetings by year 3 [of implementation].”

We know the current state of #WorkingFromHome has yielded a lot of uncertainty, but in the transition to remote work, innovative, new opportunities are being discovered every day. Your friends at Bluwater Technologies are here to support our business clients now more than ever with on-demand IT services for small businesses.

Contact our experts for more COVID-19 guidance and tips on transitioning your office to a robust remote workforce.

Top Cloud Security Threats Include Misconfiguration

a red wrong way sign sitting on top of a wooden pole

The shared, on-demand nature of cloud computing can only lead to more concerns about data security on the one hand and often forgotten areas like misconfiguration on the other.

Best Practices Begin with a Solid Cloud Adoption Strategy

The Cloud Security Alliance (CSA) pegs misconfiguration as a very real component to security threats. The Alliance is a leading global organization that not only sets “standards, certifications as well as best practices,” but annually lists top threats to cloud security. The biggest risks to today’s cloud strategy are related to an overall, poor cloud adoption strategy. 

Invariably, overlooking these areas can torpedo a company’s risk-management game plan. Generally, these sectors include data breaches, of course, but also:

  • Misconfiguration and improper change control
  • Overlooking the importance of cloud security architecture/strategy
  • Faulty permissions strategy and credentials
  • Threats from inside the company
  • Accounts ‘stolen’ by a hacker
  • Vulnerable APIs and interfaces
  • Vulnerable routing protocols (control plane)

Secure Your Single and Multiple Cloud Networks

According to CSA, these ‘call-to-actions’ should be a high priority for SMB decision-makers in order to secure their single, or multi, cloud strategies. 

“The complexity of the cloud can be the perfect place for attackers to hide, offering concealment as a launchpad for further harm. Unawareness of the threats, risks, and vulnerabilities makes it more challenging to protect organizations from data loss. The security issues outlined….are a call to action for developing and enhancing cloud security awareness, configuration, and identity management,” said John Yeoh, Global Vice President/Research for CSA.

Contact us to discover how you can partner with a proven, managed service provider (MSP) to achieve your security goals. Our expertise can not only help you deploy your programs and apps to the cloud but provide all the necessary security backups in a timely manner—and with minimal disruption to your network.

Cisco: IT Decision Makers Challenged with Mobile Security and Compliance

a person holding up a piece of paper with a cloud cut out of it

The digital landscape is alive with change, particularly when it comes to the proliferation of mobile devices (BYOD) in the workplace. The dawning of this phenomenon began as far back as 2009, when the phrase first took hold, becoming, as CIO notes, the ‘New Normal’ in 2013:

“CIOs can thank mobile device management vendors for pushing their messages of compliance to business users and, as a result, helping bring IT into the discussion as a BYOD enabler.”

Cisco: More control of the cloud network is needed

In fact, a Cisco survey of 4,000 IT decision-makers worldwide noted the need for more control of the cloud network. Especially with the ever-increasing array of mobile devices, smartphones, and tablets in the workplace. 

However, along with this general acceptance of BYOD in the workplace, 82 percent of those surveyed were concerned about compliance and security requirements.

Follow the ‘moving’ mobile device!

For example, aligning departmental needs with a company’s BYOD policies creates new challenges. If an employee who uses his/her own mobile device switches to a new device, how is sensitive info to be tracked and stored? Worse, what happens to that data if the person leaves the company?

Cisco notes savings with BYOD in the workplace

Are these concerns lessened when the economic metric is added in? According to a recent Forbes overview on BYOD devices, Cisco notes a typical savings of $350 annually…per employee.

Still, concerns persist about ‘security’ when it comes to mobile strategies. As Forbes notes:

“Security is one concern for there are undeniable risks in permitting employees’ access to corporate resources from personal devices. The dangers posed by malicious applications and viruses will discourage many organizations from implementing BYOD.”

Contact us to learn how our managed services can help protect your cloud network. We really focus on your business needs before recommending our managed service options—clients love our proactive approach.

Data Security Methods

a pair of glasses sitting on top of a laptop computer

The internet is a commodity with several different ways of accessing it — but be careful. Although the internet is easy to access, one may be exposing personal information in ways that compromise data security.

Some of the most common ways that people can access the internet are through cellular technology, WiFi, and dial-up. However, dial-up internet users are dwindling. With the threat of cybercrime on the rise, these avenues through which the internet is accessed should be evaluated periodically for security holes by which criminals attempt to take advantage of the privacy of internet users. Evaluating data encryption (security) options and determining a budget for it can be daunting. Consider the scheme below to exemplify this point.

Password

Accessing the internet through WiFi can be done in one of two basic ways with regard to security. One way is if the WiFi network being used requires a password to access it. This password implies that data on the WiFi network is encrypted. Therefore protected from prying eyes, for the most part. However, once the data leaves that network and goes out to the internet, it can be open for anybody to see depending on the website being accessed — websites using addresses with the prefix ‘https‘ are safe to use (the ‘s‘ must be there). 

No Password

The second way of accessing the internet through a WiFi network is if no password is used. Data therein will be open for everyone to see all the way through to the destination. However, if the websites accessed use the ‘HTTPS in the prefix of the website address, the data will be protected all the way through. Regardless of whether a password is required to access the WiFi network.  

The above is simply stated regarding the security of WiFi data transfer. Even within this simple description, one can see that protecting computer data over a network and the internet can be complicated. Different networks used to access the internet, other than WiFi, can require different types of encryption protocols. This depends on what the needs of a user or business are.  It might be best to acquire the services of professionals to assist in the process. 

Please contact us for assistance in determining appropriate data security and transfer methods.