How can IT support for small businesses help you improve customer service?

How can IT support for small businesses help you improve customer service?

Customer service is critical for your company’s success. Recent data reported at Small Business Trends shows that some form of poor customer service is responsible for over half the negative complaints small businesses receive. One function of strong IT support for small businesses is to enhance customer service in a number of ways, including the following: Minimizing downtime for the business website. Customers need consistent access to the site, for example to contact the business, buy

Outsourcing in Fort Lauderdale: The Advantages!

Outsourcing in Fort Lauderdale: The Advantages!

Monetary profit is generally the highest priority in any business — it makes sense that business owners and managers would prefer to focus on that rather than “chasing tails” and spending hours managing a computer, or network of them, to achieve unforeseeable and potentially damaging results. Those who run small businesses and are at the same time computer-savvy have an advantage in that they can save some money on hiring

IT Support: Protecting Your Small Business

IT Support: Protecting Your Small Business

Often times, the largest holes in a business are created by employees. Since there is no surefire prevention method for employee errors, this is why one small or big human error can cause a breach of security. In order to reduce any risks in your workplace, Bluewater Technologies want to suggest some policies that we think you should consider implementing if you want to avoid security breaches and other security

Economic Use of Funds

Economic Use of Funds

Deciding which types of computers and software to purchase for a business environment is a painstaking task but does not have to be tedious. Understanding what is available is probably half the battle of figuring out what is best-suited for a budget and business’ needs. For example, there is fancy (relatively expensive) computer hardware that can be purchased for a business and there is less-than-fancy (less expensive) hardware that can be purchased for

Benefits of IT Support for Small Businesses

Benefits of IT Support for Small Businesses

The probability of thriving in an environment with huge corporations and established companies is minimal if you are a small business operator without the necessary support you need. Several strategies can help small businesses surmount the competition in their respective industries including the adoption of the right marketing strategy and investing in technology. Unfortunately, small enterprises do not have adequate resources to invest in IT services, which is a prerequisite