2019 promises to be a breakout year for the technology industry, with exciting advances in concepts such as machine learning and AI. However, 2019 is also a year that promises to exhibit some major disruptors, or challenges, especially as they relate to MSP (managed service providers).
Only the Strong Will Survive
As organizational dependency on technology continues to grow and technology itself becomes increasingly complex, MSPs that lean toward complacency will be pushed out of the market. Only the MSPs committed to continually evolving to meet the increasingly complex needs of today’s small businesses will survive. MSPs who can expect to survive amid their counterparts will:
- Make security challenges a top priority
- Expand the types of services offered
- Hire highly-skilled technical experts who can support their expanded line of services
Security is Paramount
A successful MSP recognizes that small to medium-sized businesses need to be as prepared as large corporations against cyber threats. Almost 2/3 of all SMBs have experienced a recent cyber attack. It is no longer possible for SMBs (or their MSPs) to think they can fly under the radar against data breaches while their larger counterparts with big security teams (i.e. major corporations), fend off all the attacks. Both MSPs and SMBs must understand that enacting comprehensive security plans is paramount this year.
More Disruptive than Cloud
Cloud technology may have seemed like a major disruptor to SMBs, but it was a disruptor that provided positive benefits such as company access on-the-go and greater collaboration among organizational members. The disruption that cyber security issues will bring in 2019, will be very demanding both for small businesses and MSPs that are not fully prepared to meet the challenge.
Here at Bluwater Technologies, we see the disruptors in 2019 especially as they relate to cyber security, and we are determined to meet these challenges. If you would like to connect your business with a truly committed MSP in order to meet 2019’s disruptors head on, please contact us.