How can IT support for small businesses help you improve customer service?

How can IT support for small businesses help you improve customer service?

Customer service is critical for your company’s success. Recent data reported at Small Business Trends shows that some form of poor customer service is responsible for over half the negative complaints small businesses receive. One function of strong IT support for small businesses is to enhance customer service in a number of ways, including the following: Minimizing downtime for the business website. Customers need consistent access to the site, for example to contact the business, buy

Welcome to the World of the New 5G Phones

Welcome to the World of the New 5G Phones

Welcome to the world of the new 5G phones, expected to greet the masses in the United States by 2023. 5G phones, also known as fifth generation cell phones, aim to raise the quality of service as well as expand the range of service by 2023. 5G technology will improve data and communication speeds for both the average consumer and automated services. The new and exciting 5G technology will also

Computer Tip Of The Day: Using Two-Factor Authentication

Computer Tip Of The Day: Using Two-Factor Authentication

Two-factor authentication can provide your workplace with an extra foundation of security. Two-factor authentication requires extra information beyond just a username and your password to access the computer accounts. Two-Factor Authentication for Emails Two-step authentication will require a combination of a username and a password, in addition to an extra piece of information that includes a security code that will be sent to a mobile device. Adding an extra layer of

Benefits of IT Support for Small Businesses

Benefits of IT Support for Small Businesses

The probability of thriving in an environment with huge corporations and established companies is minimal if you are a small business operator without the necessary support you need. Several strategies can help small businesses surmount the competition in their respective industries including the adoption of the right marketing strategy and investing in technology. Unfortunately, small enterprises do not have adequate resources to invest in IT services, which is a prerequisite

Outsourcing in Fort Lauderdale: The Advantages!

Outsourcing in Fort Lauderdale: The Advantages!

Monetary profit is generally the highest priority in any business — it makes sense that business owners and managers would prefer to focus on that rather than “chasing tails” and spending hours managing a computer, or network of them, to achieve unforeseeable and potentially damaging results. Those who run small businesses and are at the same time computer-savvy have an advantage in that they can save some money on hiring