The Impact Of Automation On Managed Services

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As technology evolves, the demand for automation of IT services to promote efficiency in operations is increasing steadily.

Since Managed Service Providers (MSPs) interact with current trends in technology regularly, they need to adapt to such changes to remain afloat. Striking a balance between cost, accuracy, and time when resolving incidences is critical for all MSPs and that is only possible through the automation of IT infrastructure and services.

IT Process Automation (ITPA) yields a significant impact on managed services and here is what MSPs can expect.

Managed Control

The notion that automation will deny management the opportunity to remain in control is not true. On the contrary, automating IT processes promotes managed control to allow managers to make decisions at various levels of the workflow. This is possible by deploying human checkpoints that access real-time information on different procedures through IM, phone, SMS, or mail.

The implication, in this case, is that process owners assume the responsibility of taking necessary action for the process to continue. Hence, they remain in control of all operations.

Enhances Cloud Transition

Cloud services are improving the way businesses operate, and for that reason, most companies are considering transitioning from conventional setups. The challenge is that this process can prove complex for some enterprises and that can affect their service delivery. By embracing ITPA as an MSP, you can overcome some of these difficulties. As a result, you will experience a seamless cloud transition and enhanced relationships with your clients.

Automation Promotes Customization

The focus of most entrepreneurs is understanding how they can align automation of their operations with their business requirements. Therefore, MSPs should ensure that this is part of their considerations in their service provision. ITPA allows you to automate workflows for common IT functions and create custom applications for complex procedures in line with specific business operations.

As a result, that will encourage profitability and maximum use of available resources since the emphasis is on core processes of the company. If you need more information on the impact of automation on managed services, contact us today!

How Cloud Technologies Can Streamline Your Business Processes

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Companies probably notice there is frequently a lot of buzz about the cloud in the technological world. However, there are good reasons as to why a business would want to investigate cloud technologies further, mainly because the cloud allows companies to accomplish more while using fewer resources such as their time and money.

Companies who want to always stay a step ahead of their competition are wise to research the tech world’s increasing promotion of cloud technologies.

So what kinds of advantages do cloud services really offer a company? A few of the advantages include concepts like:

  • Availability 24/7 – Support teams for cloud services are available 24/7, meaning employees working on a task late at night don’t have to wait to get help from the more traditional 9-to-5 IT center as in years past.
  • Accomplish Work Tasks Anywhere – Many employees work at home or on the go or spend most of their work day with clients at their offices. As this trend continues, employees and their managers will increasingly expect higher levels of mobility from their technology. Cloud services are delivered anytime, anywhere.
  • Greater Connectivity – Businesses, especially those who are taking advantage of the newer IoT technologies available, find vital information from scanners, smart meters, phones, etc., all working together to create instant information connections through the main access point of cloud services.
  • Increased Collaboration – Having instantaneous information connections allows employees to collaborate with each other at any time and from anywhere. An employee working on a report at their corporate headquarters can work directly with another employee halfway across the country in real-time on the same report.
  • Reduced Storage Costs – Companies also find that cloud services are simply more practical from a hardware perspective. As businesses grow, it can become quite expensive to house all the hardware necessary to support their increased data. Cloud technologies cut down on these storage costs so businesses can use their funds for other purposes.

Want to know more about what cloud services can do for your organization? Contact us.

Cloud Computing Services: How Much Should You Rely On The Cloud?

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Cloud Computing Services

With the use of cloud computing services on the rise, businesses face numerous, often complex choices about which services to rely on currently or plan for in the future.

A recent article from Tech.Co discusses three ways for businesses to manage their cloud computing decisions and make a successful transition to using different services.

One of the points they emphasize is that businesses have to figure out in advance how much they want to use the cloud, versus relying more on local storage and on-site solutions.

The answers aren’t always straightforward. It depends on a number of factors, including the following:

  • Your business’ current needs. Maybe what could really benefit your company now is relying more on different Software as a Service (SaaS) solutions, for example. Some areas of your business, such as accounting or marketing, may be best served by a transition to the cloud. You also have to keep in mind what’s cost-effective for you and fits your budget.
  • The foundation you establish for future changes. Certain decisions you make now will allow you to adopt new computing solutions in the future. You will have already laid the groundwork for them.
  • The best way for you to make changes to your IT set-up. For example, some businesses may want to rely on a hybrid mix of cloud-based and on-site solutions. While others may want to move to the cloud for the most part. The rate at which businesses transition to different cloud services, and the way they prioritize which services to adopt, will depend on their particular needs.

If these decisions seem complex, fortunately, you don’t have to deal with them on your own. Please contact us for more information about how we can help you adopt the best cloud computing services for your company.