It’s Time to Consider Remote Hosted Desktops

For many organizations, their ability to remain afloat in 2020 and for the foreseeable future, very much depends upon supporting a remote workforce. While there can be many advantages to work remotely or on-the-go, this relatively new form of working especially in such volume, likely makes more than a few employers a little nervous. Not only do they not have direct physical oversight of their employees, they also don’t have as much direct control over the workstations and devices their employees are using either. In this article, we will discuss some of the benefits employers can expect to experience by using remote hosted desktops. In the end, many organizations will likely view them as an effective way to regain a significant amount of organization and control over valuable assets.

What is a Remote Hosted Desktop?

A remote hosted desktop has its infrastructure, consisting of working memory, software, data, and operating system, residing in the cloud. One of the obvious advantages to this is that IT administrators can now have easier access to the configurations of desktop machines throughout a company even though the employees using computer equipment are all working throughout a broad geographical region.

Powerful and Affordable

Employees that use software requiring significant amounts of computing power can benefit from using a remote hosted desktop model. Anyone that uses graphic-intensive apps such as Adobe editing software or AutoCAD will appreciate both the scalability and affordability of hosting these processes in the cloud rather than from an independent machine. Computing consumption can be more economical as businesses only have to pay for a virtualized GPU. Hosting subscriptions can often be less expensive than buying the high-powered workstations required by such power-intensive apps.

Manage Anywhere

Anyone that works in retail knows that managing inventory, along with assets and supply chain components typically means working between both online and mobile environments. By using a remote hosted desktop configuration, employees can manage processes from any device in any location. Retail processes that especially benefit from a remote hosted desktop include deploying software updates and evaluating warehouse inventories across multiple locations.

New Options for Healthcare

Healthcare has always been slow to adopt technological changes, largely due to heavy regulations intended to protect confidential patient data. However, with the advent of COVID-19, the use of telemedicine has skyrocketed throughout the globe. Now physicians and other healthcare experts can deliver helpful medical care to patients through the use of virtualized desktops. With the great demand for and overall success of telemedicine, it’s likely that the delivery of effective healthcare has permanently moved in a new direction.

Call Centers

It’s already fairly well known that call centers were one of the first groups that moved to working from remote locations. Since this type of work typically has a high employee turnover rate and available bandwidth has substantially improved in the past few years, it should come as no surprise that this type of work will also likely permanently shift to remote positions only.

A cloud-based workspace is ideal for these types of positions since employees typically require all the same applications. Multi-factor authentication and data encryption security features which can be built into remote hosted desktops, also provide greater incentive for companies to switch to cloud-based workspaces for these types of positions.

Freelancers

Although companies continue to operate mainly outside the traditional office setting, they still may need to contract with freelancers, especially during the upcoming holiday season. Remote hosted desktops allow companies to hire the temporary employees they need, without being burdened by some of the more traditional steps associated with onboarding new staff.

Cloud-based remote desktops offer employers much in the way of tighter control and security over valuable data. IT administrators can easily limit freelancers by only giving them access to the tools and files they need to perform their duties. Onboarding is also simplified, as companies can bring freelancers on simply by providing them with a username and password.

If you’d like to know more about the benefits of remote hosted desktops, pleaseĀ contact us.

Top Cloud Security Threats Include Misconfiguration

Top Cloud Security threats Include Misconfiguration

The shared, on-demand nature of cloud computing can only lead to more concerns about data security on one hand and often forgotten areas like misconfiguration on the other.

Best Practices Begin with a Solid Cloud Adoption Strategy

The Cloud Security Alliance (CSA) actually pegs misconfiguration as a very real component to security threats. The Alliance is the leading global organization that not only sets “standards, certifications as well as best practices,” but annually lists top threats to cloud security. The biggest risks to today’s cloud strategy are related to an overall, poor cloud-adoption strategy. 

Invariably, overlooking these areas can torpedo a company’s risk-management game plan. Generally, these sectors include data breaches, of course, but also:

  • Misconfiguration and improper change control
  • Overlooking the importance of cloud security architecture/strategy
  • Faulty permissions strategy, and credentials
  • Threats from inside the company
  • Accounts ‘stolen’ by a hacker
  • Vulnerable APIs and interfaces
  • Vulnerable routing protocols (control plane)

Secure Your Single and Multiple Cloud Networks

According to CSA, these ‘call-to-actions’ should be a high priority for SMB decision makers in order to secure their single, or multi, cloud strategies. 

“The complexity of the cloud can be the perfect place for attackers to hide, offering concealment as a launchpad for further harm. Unawareness of the threats, risks and vulnerabilities makes it more challenging to protect organizations from data loss. The security issues outlinedā€¦.are a call to action for developing and enhancing cloud security awareness, configuration and identity management,” said John Yeoh, Global Vice President/Research for CSA.

Contact us to discover how you can partner with a proven, managed service provider (MSP) to achieve your security goals. Our expertise can not only help you deploy your programs and apps to the cloud, but provide all the necessary security backups in a timely manner—and with minimal disruption to your network.

IT Decision Makers Are Challenged with Mobile Security and Compliance

Minimize Cloud Migration Failure

The digital landscape is alive with change, particularly when it comes to the proliferation of mobile devices (BYOD) in the workplace. The dawning of this phenomenon began as far back as 2009, when the phrase first took hold, becoming, as CIO notes, the ‘New Normal’ in 2013:

“CIOs can thank mobile device management vendors for pushing their messages of compliance to business users and, as a result, helping bring IT into the discussion as a BYOD enabler.”

Cisco: More control of the cloud network is needed

In fact, a Cisco survey of 4,000 IT decision-makers worldwide noted the need for more control of the cloud network with the ever-increasing array of mobile devices, smartphones and tablets in the workplace. 

However, along with this general acceptance of BYOD in the workplace, 82 percent of those surveyed were concerned about compliance and security requirements.

Following the ‘moving’ mobile device!

For example, aligning departmental needs with a company’s BYOD policies creates new challenges: If an employee who uses his/her’s own mobile device switches to a new device, how is sensitive info to be tracked and stored? Worse, what happens to that data if the person leaves the company?

Cisco notes savings with BYOD in the workplace

Are these concerns lessened when the economic metric is added in? According to a recent Forbes overview on BYOD devices, Cisco notes a typical savings of $350 annually…per employee.

Still, concerns persist about ‘security’ when it comes to mobile strategies. As Forbes notes:

“Security is one concern for there are undeniable risks in permitting employees’ access to corporate resources from personal devices, and indeed the dangers posed by malicious applications and viruses will discourage many organizations from implementing BYOD.”

Contact us to learn how our managed services can help protect your cloud network. We really focus on your business needs before recommending our managed service options—clients love our proactive approach.