6 Reasons Why You Need Managed Services in Fort Lauderdale

6 reasons why you need managed services in fort lauderdale

The need for managed services has never been more critical as innovation in the business world is continually on the rise. A managed IT services provider based in Fort Lauderdale helps your South Florida business to mitigate natural disasters like hurricanes and keep up with the pace of the advancing technology and enhance your business’ efficiency.

Are you unsure if Managed Services are correct for your business?

Here are six reasons why you might want to reconsider:

1. Minimized Downtime and Increased Productivity

A managed IT service provider helps you to avoid system shutdown and failures, thereby reducing the time spent on making complex IT decisions. When these technology-related frustrations are minimized, your team is able to focus on their work, which in turn guarantees your company a higher level of productivity.

2. Improved Compliance and Security

As technology continues to advance, cyber-criminals are also continuing to invent new malicious attack methods, which puts businesses at a high risk of data breaches. A managed service provider will help protect your business from such attacks and offer quick solutions if one happens. They are also able to supplement additional protocols, procedures, and policies to ensure compliance.

3. High-Level Support on Up-to-the-Minute Technology

One of the benefits of constant system management and monitoring is that you can rely on the most current IT systems at no financial risk or extra costs. Additionally, as a result of their many years of experience, quality managed service providers are able to implement new IT systems within a short time, thereby saving you money and time.

4. Good Return on Business and Cost Effectiveness

Employing the services of a managed IT service provider is a cost-saving investment as it helps to control outgoing expenses, which in turn enhances return on investment.  A managed service provider is able to achieve this by minimizing hardware costs, keeping systems updated, providing expert knowledge, and sustaining high levels of security.

5. Access to a Wide Range of Solutions

Over time, your business needs various solutions such as customer relationship management software (CRM) and accounting software solutions to handle multiple individual needs that keep on rising. With accounting solutions, it becomes easy to monitor taxes, vendors, and financial information. CRM helps to gather greater business visibility through campaigns, notes, and surveys. Managed service providers are able to provide these solutions, which results in a more secure data controlled system that helps your company to manage both customer and business information.

6. Regular Maintenance

A managed IT service provider offers a proactive approach to maintenance, which rids you of the worries about dependability and network speed solutions. They are always on standby to detect any potential vulnerabilities, disturbances, and threats and then fix them as quickly as possible.

The Bottom Line

As technology continues to transform the world of business, there is a need for you to streamline your business’ IT operations. Hiring a qualified managed services provider saves you money, time, frustrations, and, more importantly, enhances your business’ productivity.

Are you worried about how to secure the best managed IT services provider in Fort Lauderdale? Worry no more! Bluwater Technologies, a WheelHouse IT company, has got you covered. Contact us today and see the difference.

5 Outsourcing Questions for Choosing Small Business IT Support

5 outsourcing questions for choosing small business it support

One true fact is that no company in the second decade of the 21st Century does business without leveraging some type of technology. Hence, no company in this digital age doesn’t need IT support.

When you’re getting your small business up and running, hiring a full-time IT professional, let alone a whole team of IT experts, is something that you probably can’t afford. Nevertheless, you cannot afford not to have an IT team, because you very much need it. What to do?

Luckily, many IT service providers offer small business IT support to those companies that cannot afford to hire full-time IT professionals. If you’re considering outsourcing the IT functions of your small business to an IT service provider, then there are several crucial questions to ask your potential partner in technology.

Do you specialize in any industry?

Finding out the specific industries that your potential IT company specializes in is a crucial first step. For instance, if they make 60 percent or more of their revenues from logistics companies and you are a law firm, there is likely going to be some issues.

It’s best to outsource to an IT company that is conversant with the ins and outs of your industry and offers technology solutions that are valuable for businesses in your specific industry. An IT services provider who has enough experience in your field will understand your unique software and hardware needs, thus will spend less time familiarizing themselves with foreign applications and more time optimizing technology for success.

What services are included in your IT support contracts?

“We cover everything” is an answer that sure sounds good, but it is not the one you are looking for. You have to ask yourself, does “everything” means that all their services are preventative, proactive, or both?

It is important to understand your business needs beforehand, and then ask the IT provider if they offer the services that your business needs. Also, should you experience technical issues with your server that necessitate a replacement, will the replacement be covered by the contract, or will it attract additional costs?

How flexible are your IT support options?

IT support providers offer varying degrees of support, depending on their clients’ IT needs and budgets. As a small business, you not only need an IT provider that fosters company growth, but that is also capable of adapting their IT services to fluctuations in your business environment.

A reliable IT support provider is the one that is able to provide a variety of customizable solutions. For instance, the IT company should not only serve as your fully outsourced IT department, but it should also provide expert consulting to help create a solid IT plan that supports our company’s long-term goals.

Will we have a dedicated account manager?

It is of essence that you know who to contact in case of IT issues. Ask the IT provider whether you should reach out to an account manager, support desk, or the IT technicians themselves. A good IT support provider is one that appoints a dedicated account manager to handle responsibilities such as answering your questions, scheduling face-to-face meetings, etc.

How much does your service cost

When talking to a prospective IT support provider, you should be able to get a very close estimate of what it will cost to manage and support your IT network. Besides providing you with an estimate, they should also give clear and understandable reasons to justify their service cost. With these estimates, you can be able to compare the provider with other prospective IT support providers to find the one that offers the level of support your business needs at a cost that you can afford.


Deciding to outsource your small business IT support services is a big smart decision. The above five questions can help you to choose the IT company that is best suited for the job.

With the right IT support company, you will be able to establish a favorable client-provider relationship and set your business up for success.

Tips for Maximizing A Managed Help Desk Service

Outsourcing IT Functions Reduces Costs and Increases Productivity

Technology is an essential component for most businesses today because of what it can help workers and business owners achieve. Ensuring that your team has the necessary resources for handling daily responsibilities will promote the achievement of set goals. A managed help desk service is part of the resources that will prove beneficial for entrepreneurs seeking IT support services.

When you invest in technology, you need to identify competent individuals who can manage your systems and offer your employees the support they need, and that is what you will achieve through a managed help desk service. Here are some tips on how you can maximize managed help desk services.

Acquire the Right Help Desk Solution

One of the advantages of managed IT services is that they withdraw the financial burden of investing in hardware, which results in savings that entrepreneurs can redirect to other profitable activities within their businesses. However, you cannot take advantage of such IT services as a managed help desk service without investing in the right software.

Acquiring the ideal managed help desk solution is advisable because it helps you maximize the services your provider is offering that relate to this particular software.

Prioritize Availability

If you want to get the most out of your managed help desk services provider, they should be available round the clock. You cannot tell when you will experience IT issues or downtime in your enterprise, and for that reason, your service provider should furnish you with details on how you can reach them whenever you need their assistance.


Managed help desk services are critical because they facilitate the continuity of your business operations. Business operators who do not have the resources and skills necessary for establishing an in-house IT department should consider outsourcing managed help desk services. Apart from realizing profitability as a result of savings, outsourcing managed help desk services allows you to enjoy the professionalism of experts in this field.

If you need more information on ideas for maximizing managed help desk services, contact us today!

Predicting Major Disruptions to the MSP Market in 2019

predicting major disruptions to the msp market in 2019

2019 promises to be a breakout year for the technology industry, with exciting advances in concepts such as machine learning and AI. However, 2019 is also a year that promises to exhibit some major disruptors, or challenges, especially as they relate to MSP (managed service providers). 

Only the Strong Will Survive

As organizational dependency on technology continues to grow and technology itself becomes increasingly complex, MSPs that lean toward complacency will be pushed out of the market. Only the MSPs committed to continually evolving to meet the increasingly complex needs of today’s small businesses will survive. MSPs who can expect to survive amid their counterparts will:

  • Make security challenges a top priority
  • Expand the types of services offered
  • Hire highly-skilled technical experts who can support their expanded line of services

Security is Paramount 

A successful MSP recognizes that small to medium-sized businesses need to be as prepared as large corporations against cyber threats. Almost 2/3 of all SMBs have experienced a recent cyber attack. It is no longer possible for SMBs (or their MSPs) to think they can fly under the radar against data breaches while their larger counterparts with big security teams (i.e. major corporations), fend off all the attacks. Both MSPs and SMBs must understand that enacting comprehensive security plans is paramount this year.

More Disruptive than Cloud 

Cloud technology may have seemed like a major disruptor to SMBs, but it was a disruptor that provided positive benefits such as company access on-the-go and greater collaboration among organizational members. The disruption that cyber security issues will bring in 2019, will be very demanding both for small businesses and MSPs that are not fully prepared to meet the challenge.


Here at Bluwater Technologies, we see the disruptors in 2019 especially as they relate to cyber security, and we are determined to meet these challenges. If you would like to connect your business with a truly committed MSP in order to meet 2019’s disruptors head on, please contact us.

Tips For Picking a Managed Services Provider

tips for picking a managed services provider

Your business is doing well. It has grown and continues to grow. Your systems aren’t working quite a smoothly as you like and the amount of investment is expanding at the same or faster rate than your revenue. You’ve experienced a few minor outages and realize that if you have a more significant disruption, it will impact you negatively. Perhaps it’s time to get some outside help. Who do you turn to and how do you make that decision?

Turn to a Managed Services Provider

Managed service providers for IT are firms that specialize in helping small businesses get the most from their IT investment. They do this by providing expert coverage and support for your network, computers, applications, and security environment.

MSPs provide trained and qualified staff to augment your team in the crucial areas where you need support. They can provide consulting analysis of your current environment and then make recommendations for upgrades and improvements that will cost effective for you.

They can negotiate with vendors from a position of knowledge because they know the industry and the best pricing structures saving you time and money in the acquisition of hardware and applications. They can determine if your business is a candidate to use cloud computing and reduce or eliminate the capital expenses for equipment. Using cloud computing also allows you to give up the headaches of server maintenance, take advantage of subscription model pricing for applications, and increase your security profile by ensuring that all of your hardware gets essential security updates automatically.

Your team deserves the time and systems to execute their work without interruption. A managed service provider can ascertain what the causes are and which solutions will work best for you. With 24 hour monitoring, they will see potential problems and fix them before you knew they existed.

In the Fort Lauderdale area, Bluwater Technologies is the leading MSP for small to medium-sized businesses. Our staff is dedicated and experienced in all areas of system support and maintenance. We can manage your network, desktops, mobile devices, security updates and help you plan your future IT growth.

While we serve businesses of all types, we have specialized knowledge in the areas of Health Care and Law Firms which we can also apply in other areas. We can do as much or as little to assist you as you need. We have a variety of plans and services for you to pick from which can reduce your team’s workload and keep them performing the tasks they love.

To learn more about our services contact us today.