An effective IT support company possesses the knowledge and expertise required to design a comprehensive security strategy for their clients. If you want to protect your organization from the increasing threat of all the various cyber attacks, it is essential to select an IT support organization that always stays vigilant. In turn, their vigilance allows your organization to conduct its daily operations safely and securely. In this post, we will outline 7 points to review, in order to ensure your support team is supporting you.
- Evaluating Hiring Procedures – Most companies are surprised to learn that insiders are responsible for 60% of cyber attacks. A professional IT support company will recommend background checks and other tips to their clients as part of their hiring procedures.
- Educating Staff – A good IT support team will ensure your staff is properly trained in overall cyber security measures, including how to spot data breaches and how to handle them when they first occur.
- Secure Hardware – Hardware devices such as laptops and other mobile devices like smart phones and tablets are always at risk for theft, loss or damage. A comprehensive security plan will include how to protect all these types of devices.
- Password Protection – A good security plan will educate employees on the importance of password protection and a good support team will put measures into place to ensure employees adhere to a company’s password policy.
- Data Protection Plan – Your support company should provide clear steps on how they plan to protect your company’s data. Regular software updates and backup and recovery procedures are just some of the points a comprehensive plan will cover.
- Cloud Service Evaluation – A solid security plan will encompass any cloud services your company uses as well as on-site technology. Measures for securing cloud data, backing it up and recovery are just as important for cloud data as it is for on-site data.
- Encouraging Two-Factor Authentication – More and more companies are moving toward authentication that requires access to a separate device and authentication code before a user can gain log-in privileges to cloud data.
Contact us today for more on how to secure your organization against cyber security threats.